I bought a music festival ticket a couple of weeks ago and after reviewing my credit card statement I found that I was double charged. One charge went to the actual festival and one went to some place I'd never heard of. I looked them up on the internet and left a phone message for them. Here's the reply I got back via e-mail. What's wrong with this picture?
Jennifer - I tried to return your call but must have missed you with the time difference. You bought some tickets for a music festival and somehow the credit card processing company messed something up. We didn't get your money but I've had about 20 calls in the last 3 days about this. If you'd call XXXX Processing at XXX-XXX-XXXX and ask for Heather they will take care of this. I am so sorry for the incontinence this has caused everyone - but I hope you enjoy the music festival.
incontinence is a problem. roflmao.
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